The Autopia Service Process

Finding Our Shop

Autopia Bloomington is located at 9480 Lyndale Avenue South in Bloomington, Minnesota, between 94th Street and 98th Street near the railroad tracks. Our parking lot is easiest to access when traveling south on Lyndale Avenue. If you're approaching from the south, you may need to make a U-turn to enter the lot. If you have trouble finding us, give our team a call, and we'll be happy to help guide you to the shop.

Parking Information

Our front parking lot provides plenty of space for customer vehicles. If all marked spaces are occupied when you arrive, simply park in a safe location within the lot, bring your keys inside, and our staff will move your vehicle as needed. This helps us keep appointments running smoothly while making the most of our available parking.

Loaner Vehicles

Need transportation while your vehicle is being serviced? Loaner vehicles are available by advance reservation. Please let us know when scheduling your appointment if you'd like to request one. When you arrive, bring a valid driver's license and proof of insurance to complete the loaner vehicle agreement.

Helpful Drop-Off Reminders

• Arrive with at least a quarter tank of fuel whenever possible.
• Let us know where your wheel lock key is located.
• Remove personal items that may block access to areas needing service.
• Tell your service advisor about any special operating instructions.
• Take anything you may need while your vehicle is at the shop.
  

Shuttle Service

We offer complimentary local shuttle service Monday through Friday from 7:00 a.m. to 3:00 p.m. Whether you're heading home, to work, or to a nearby destination, our shuttle can help keep your day moving while your vehicle is in our care. Just let your service advisor know if you'd like to use the shuttle when scheduling or checking in.

Appointment Times

Your appointment time reserves your vehicle's place in our schedule for check-in and evaluation. Depending on the day's workload and lift availability, work on your vehicle may begin later in the day. Every vehicle receives the attention it deserves, and we'll keep you updated throughout the inspection and repair process.

Waiting For Repairs

If you plan to wait at the shop, please allow at least two hours for most services. Our technicians take a thorough, detail-oriented approach rather than rushing through repairs. If you'd rather not wait, our complimentary shuttle can take you to a nearby destination while your vehicle is being serviced.

Shuttle Service

We offer complimentary local shuttle service Monday through Friday from 7:00 a.m. to 3:00 p.m. Whether you're heading home, to work, or to a nearby destination, our shuttle can help keep your day moving while your vehicle is in our care. Just let your service advisor know if you'd like to use the shuttle when scheduling or checking in.

Appointment Times

Your appointment time reserves your vehicle's place in our schedule for check-in and evaluation. Depending on the day's workload and lift availability, work on your vehicle may begin later in the day. Every vehicle receives the attention it deserves, and we'll keep you updated throughout the inspection and repair process.

Waiting For Repairs

If you plan to wait at the shop, please allow at least two hours for most services. Our technicians take a thorough, detail-oriented approach rather than rushing through repairs. If you'd rather not wait, our complimentary shuttle can take you to a nearby destination while your vehicle is being serviced.

What You'll Need

• A working key for the vehicle
• Your preferred phone number and email address
• Details about concerns or requested services
• Previous repair or maintenance records, when available
• A valid driver’s license and proof of insurance for reserved loaner vehicles

Vehicle Check-In

When you arrive, our service team reviews your concerns, confirms requested services, and gathers the information needed for your visit. We also arrange your reserved loaner vehicle or complimentary shuttle when applicable. Your vehicle is then assigned to the appropriate technician.

 Inspection

Your technician performs the appropriate inspection or diagnostic testing and documents the findings through a Digital Vehicle Inspection. Photos, technician notes, and recommended services are included. Your service advisor then uses this information to prepare a clear estimate.

Review & Approval

We send your inspection results and estimate by text and email for convenient review. You can examine the findings, ask questions, and approve or decline each recommendation. No additional repair work begins until we receive your authorization.

Repair & Pickup

After approval, we order the necessary parts and complete the authorized repairs. Your vehicle then receives a final quality check and test drive. Once everything is verified, we notify you and help coordinate pickup or complimentary shuttle transportation.